Notices are how you tell residents about things that matter: maintenance, meetings, rule changes, gate-hour updates, or anything the estate needs to know. A notice posted on the portal stays visible and can be sent on WhatsApp at the same time.
Steps
- Open Notices
Choose Notices in the admin sidebar. You'll see every notice the estate has posted, newest first.
- Create a new notice
Click New Notice.
- Write your message
Give the notice a clear title, like "Water shutdown Saturday 9 a.m. – 1 p.m.", and add the details in the body. Keep it short: one notice, one topic.
- Choose who sees it
Send it to all households, or pick the household groups it's for, such as one block, if the notice only affects part of the estate.
- Publish
Click Publish. The notice appears on every selected resident's portal immediately.
- Send on WhatsApp (optional)
Click the WhatsApp button to send the notice to residents where they'll see it straight away. The portal copy stays as the official record.
Tips
- Put the most important information first: the what, when and where.
- Include a contact name and number so residents know who to ask.
- Don't post more than one or two notices a week unless it's urgent. Too many messages train residents to ignore them.
- For time-sensitive notices like power outages, send on WhatsApp as well as posting to the portal.
