When a gated estate brings in visitor passes, one question always comes up: how do elderly parents, residents who aren't comfortable with technology, or domestic staff without smartphones clear their visitors? If the system only works for people with the latest phone, older residents get stranded and guards start waving cars through out of frustration.
A secure estate needs a gate routine that works for every household. Here's how estates on BreeUp handle it today.
1. No app to download
With BreeUp's visitor passes add-on, residents create passes in their phone's browser, signing in with their phone number and a 4-digit PIN. There's nothing to install and no password to remember, so any phone with a browser and data will do.
The resident sends the visitor a six-digit code on WhatsApp, or reads it out over the phone. At the gate, the guard enters the code on the estate's gate link and sees whether the pass is valid, who the visitor is and which home they're going to.
2. A phone call from the gate still works
For residents who'd rather not use passes at all, keep the simple routine: the guard calls the resident from the gatehouse and only lets the visitor in once the resident confirms. Agree this in the estate's gate rules so guards know which homes prefer a call.
3. Let a family member help
A household on BreeUp can have more than one member, each with their own sign-in. An adult child, a caretaker or anyone else in the home can be added to the household and create passes for older parents, and every entry is still logged against that home.
